Client Services
STJOHNKNITS.COM is open for shopping 24 hours a day, 7 days a week, 365 days a year. Our customer service hours of operation are below:
Day | Hours |
Monday - Friday | 7 a.m. PT – 4 p.m. PT |
Saturday – Sunday | Closed |
New Year's Day | Closed |
Easter | Closed |
Memorial Day | Closed |
Independance Day | Closed |
Labor Day | Closed |
Thanksgiving | Closed |
Christmas Day | Closed |
Next Business Day | Closed |
Contact Us
e-Mail us at clientservices@sjk.com
For online shopping support please call a Client Services Representative at 1-877-750-1171
For St. John company inquiries, alterations, boutique and outlet questions please call 949-863-1171
About Our Products
Product Info and Care
Alterations
Shopping and Payment
Payment Method
Sales Tax
What payment methods can I use?
When will my order ship?
When will my order be delivered?
How much does it cost to ship my order?
International Purchasing and Shipping
Purchasing
Shipping
Returns
Returns and Exchanges
Returns and Refunds
Exchanges
Changes to Orders
Account Information
Your Account
Forgotten Password
Your Address Book
Tracking Your Orders and Order History
Company Information
About Us
Craftsmanship
St. John Boutiques
Boutique Locator
Return Policy
St. John Outlets
Outlet Locator
Return Policy
Style Guide
Lookbook
Fit Guide
Size and Fit Guide
Glossary
Fashion Glossary
Privacy Notice
Privacy Notice
Terms and Conditions
Terms and Conditions
Merchandise
Can I get a replacement button or paillette for my garment?
How do I care for my purchase?
Web Site
Is there a risk to storing my information online with St. John?
Does St. John sell names to other companies?
General
Frequently Asked Questions (FAQs)
Do you have a catalog?
Please contact client services: clientservices@sjk.com
How do I find out about career opportunities with St. John?