Privacy Policy

St. John Knits International, Incorporated's family of companies, including, but not limited to, St. John Knits, St. John Knits Apparel, St. John Knits Asia and St. John Canada ("St. John") is committed to respecting your privacy. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.


We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our stores also operate over a private, secure network. Please note that e–mail is not encrypted and is not considered to be a secure means of transmitting data.

What personally identifiable information is collected?

On some St. John Web pages you can make requests and/or receive materials. The types of personal information collected at these pages include your name, e–mail address, mailing address, phone number, and credit/debit card number. We may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experiences with the services we provide and contact preferences. Wherever St. John collects personal information, we make an effort to include a link to this Privacy Policy on that page.

How is your information used?

St. John will not sell, rent or lease your personally identifiable information to others without your consent. The information you provide will be used to support your customer relationship with St. John. Your information may be shared with agents, contractors or business partners for the purpose of performing services for St. John. We want to help you quickly find information on St. John and alert you to specific offers, updated information, and other new products and services from St. John. Accordingly, if you agree, we may send you direct mailings or contact you by telephone about our various products and services or other products and services we feel may be of interest to you. If you want to receive such mailings, opt in by completing the form available [here].

Notwithstanding, St. John does research on our users' demographics, interests and behavior based on the information provided to us during your use of the St. John Web site. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include personally identifiable information. St. John may share this aggregated data with others.

Who is collecting your information?

When you are on a St. John site and are asked for personal information, you are sharing that information with St. John alone, unless specifically stated otherwise. If data is being collected and/or maintained by any company other than St. John or an agent for St. John, you will be notified prior to the time of the data collection or transfer.

Please be aware that St. John advertisers or Web sites that have links on our site may collect personally identifiable information about you. The information practices of those Web sites linked to St. John either through advertisements or other hyperlinks are not covered by this privacy statement.

With whom will your information be shared?

We may share the personal data you provide with other St. John agents, contractors or our business partners for the purpose of performing services for St. John. St. John also may share aggregated data with others. Aggregated data does not include personally identifiable information. We also believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or as otherwise required by law. Except as provided above or in the event of a merger, consolidation, or sale of all or substantially all of St. John's assets, we will not share any of your information with any third party without your permission.

How do you update your personal information or opt out of emails?

You can update your personal information at or opt-out of emails at

What is St. John Mobile Messages?

By subscribing to St. John mobile messages, you agree to receive recurring autodialed marketing messages to the telephone number used at the time of opt in. Message frequency may vary. Message and data rates may apply. Consent is not required as a condition of purchasing any goods or services. If you would like to be removed from the St. John Mobile Messages text list, text STOP to 98132 to opt-out. After texting STOP to 98132 you will receive one additional message confirming that your request has been processed. In the event that you change or deactivate your mobile number, it is your responsibility to notify St. John at 877-750-1171 to have your number removed. Terms & Conditions are subject to change. The mobile carriers are not liable for delayed or undelivered messages.

Text advertising keyword to 98132 to receive promotional alerts from St. John.
Text STOP to 98132 to opt out.
Text HELP to 98132, or call: 877-750-1171, email: for assistance.

How is your personal information protected?

St. John uses technical and administrative precautions to protect your personal information. When we collect or transmit certain personal information such as credit or debit card numbers, we use industry standard methods to protect that information. You are also responsible for taking reasonable precautions to protect your personal information against unauthorized use or disclosure.

What else should I know about my privacy?

Third party internet sites and services accessible through St. John have separate privacy and data collection practices, independent of us. St. John has no responsibility or liability for these independent policies or actions. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, St. John cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk.


St. John may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record–keeping purposes. Cookies are used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the Web site to help target advertisements based on user interests and behavior; (c) track your progress and entries in promotions, sweepstakes and contests, if any; and (d) measure certain traffic patterns for use as a research tool to understand how our users' habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information. Since cookies are maintained by your web browser, the method for deleting them will depend on the browser you are using. The Help feature on most browsers will tell you how to manage or delete cookies.

St. John may also collect IP addresses (the Internet address of a computer) to track a user's session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do link your IP addresses to anything personally identifiable to you.

Do Not Track Disclosure

Pursuant to California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014), our customers who are California residents are entitled to know how a website operator responds to “Do Not Track” (DNT) browser settings. DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. St. John does not currently take actions to respond to DNT signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a DNT standard once one is created. For information about DNT, please visit:

Web Beacons

Certain pages on this website contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.


You may be able to submit comments to blogs we host on this website. You may include personal information in your comment, and you also may submit your name with your comment. We use your name to identify you as a commenter.


Any dispute over privacy is subject to this privacy policy and our [Terms of Use], including limitations on damages and application of the law of the State of California. If you have any concern about your privacy in connection with this policy, please send us a thorough description to, and we will try to resolve it. We may post a revised privacy policy on our site. Please note that the use of information that we gather is subject to the privacy notice in effect at the time of use. You should check our Web site frequently to see recent changes.
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