Client Services
Inquiries
For online shopping support please call a Client Services Representative at 1-877-750-1171
For St. John corporate inquiries, please call 949-863-1171
Phone Number: 877-750-1171
Email: clientservices@sjk.com
Press Inquiries Email: press@sjk.com
St. John Knits
17421 Derian Ave.
Irvine, CA 92614
Hours
Our customer service hours of operation are below:
| Day | Hours |
|---|---|
| Monday to Friday | 7 a.m. PT to 4 p.m. PT |
| Saturday to Sunday | Closed |
| New Year's Day | Closed |
| President’s Day | Closed |
| Easter | Closed |
| Memorial Day | Closed |
| Juneteenth | Closed |
| Independence Day | Closed |
| Labor Day | Closed |
| Thanksgiving | Closed |
| Christmas Day | Closed |
Returns and Exchanges
Returns and Refunds
Exchanges
Changes to Orders
Account Information
Your Account
Forgotten Password
Your Address Book
Tracking Your Orders and Order History
Shopping and Payment
Payment Method
Sales Tax
When will my order ship?
When will my order be delivered?
How much does it cost to ship my order?
International Purchasing and Shipping
About Our Products
Product Info and Care
Alterations
Size and Fit Guide
Fashion Glossary
Can I get a replacement button or paillette for my garment?
Company Information
St. John Boutiques and Outlets
Store Locator
Boutiques and Outlets Return Policy
Other
Frequently Asked Questions (FAQs)
Do you have a catalog? Please contact client services.
How do I find out about career opportunities with
St. John?
Is there a risk to storing my information online with
St. John?
Does St. John sell names to other companies?